program management

Who’s Taking Care of Organizational Change Management?

Where are all the Organizational Change experts?
I’ve worked with many companies over the last 45 years or so who were trying to improve business performance by implementing IT-enabled change (or, more precisely, by implementing business process change enabled by IT). I’ve also worked with IT organizations who were trying to improve their performance by deploying […]

By |September 1st, 2015|Business Relationship Management, Change Management|Comments Off on Who’s Taking Care of Organizational Change Management?

Razing Silos with Business Relationship Management

 

IT Organizations are complex organisms that have to deal with rapidly changing, complicated subjects. Such environments are fascinating places for organizational archaeologists and anthropologists to study, revealing layer upon layer of legacy architectures, organizing structures, artifacts and sub-cultures. While the technologies we manage change quickly, the methods and structures we use to manage them take […]

Scrum: Twice the Work in Half the Time–Really? Part 2

This is Part 2 of a 2-part post.

In Part 1 I provided some context for my post inspired by the book “Scrum: The Art of Doing Twice the Work in Half the Time” by Jeff Sutherland, including a disclaimer on why you might not like this book. If you are experienced in Scrum methods, please […]

Value-based Business Relationship Management: Part 1

This is the first in a short series of posts I will be writing about business value realization and the role of IT, and in particular, the role of Business Relationship Management.
Much of my 40+ year career in information technology, management consulting and multi-company research has focused on the relationship between Information Technology (IT) and […]

By |October 28th, 2014|Business Relationship Management, IT Management|7 Comments

Business Value from IT = Business Transition Management + Business Relationship Management

One of the wonderful things about my role with BRMI is that I get to talk to a lot of people who are part of a Business Relationship Management (BRM) Capability. They usually express gratitude that I am prepared to spend time with them. The reality is that it is me that feels the sense […]

Four Reasons for a Business Case – And Why Three of Them Are Wrong!

Most Business-IT initiatives require some type of Business Case (cost-justification) to be prepared.  The common purposes for these Business Cases include:

Clarify the initiative
Justify the cost
Prioritize the initiative against other activities competing for limited resources (e.g., funds, people)

As sensible and worthwhile as these sound, the dirty secret is that most business cases fail to achieve their […]

By |June 25th, 2013|IT Management|3 Comments

Driving Business-IT Convergence – The Evolving Role of the Business Relationship Manager (Part 2 of 2)

In Part 1 of this 2-part series I defined the BRM role – with the caveat that it is by no means standardized.  In fact, as far as IT Service Management standards such as ITIL® and ISO/IEC 20000 are formalizing the existence of the Business Relationship Manager (BRM) role and corresponding process as a new […]

What's Really Meant By Business-IT Engagement and How Do You Achieve It?

This is another post triggered by a reader’s question emailed to me.  Here’s his question (some details have been omitted to preserve anonymity).
I was searching for information around Business-IT engagement but have yet to really come across anything with substance.  I’m looking to better connect with the business unit managers to formulate an IT strategy. The […]

The Keys to IT Demand Management

Once again, I’m posting in response to a reader’s emailed question.  The reader wrote:
While trying to understand the difference between Demand management, Portfolio Management and Project management from an IT Infrastructure Service delivery perspective, I stumbled upon your blog and found some interesting reads.  Could you please share your thoughts on how to define Demand […]

Projects, Programs and Portfolios – 3 Common Traps

I recently got the following email from a reader of my blog:
I am a student of project management…  Thank you for the article Project vs. Program vs. Portfolio Management.  However, I have a challenge deciphering the relationship between these terms and I think an illustration using an example would help me a lot. I kindly […]