One of the great things about being a consultant is that you get to see recurring patterns. This helps you recognize organizational dysfuntionality and have some insights into the default future for an organization. One of the sad things about being a consultant is seeing the same mistakes being made over and over – sometimes […]
I was reminiscing with a consulting colleague recently about the two kinds of IT shops we’d worked with. (Reminds me of an old joke that I first heard from Professor John Henderson at Boston University – “There are two kinds of people in this world – those who believe there’s two kinds of people and […]
Elliot Ross and his always insightful blog about Strategic Technology for the Small to Medium Enterprise just posted on “ITIL, Value and Culture.” I like Elliot’s blog because of his “small to medium enterprise” perspective – I find it an interesting balance against the large companies I typically work with.
I felt the need to comment […]
It is said, “All politics is local.” Picking up on that aphorism, I think it is equally true that all change is personal.
So Much Known – So Little Followed!
There is a substantial body of research and theory about organizational change management (OCM) dating back to the mid-50’s or even earlier. Most OCM findings seem to […]