IT leadership

Business Relationship Managers—Broaden Your Influence, Not Your Team!

How many BRMs do you need? It's not about the number, it's about their influence and reach.

By |April 19th, 2016|Business Relationship Management|Comments Off on Business Relationship Managers—Broaden Your Influence, Not Your Team!

New Leadership Lessons from Rock ‘n’ Roll

I posted a while back about leadership lessons from the performing arts.  Aside from my career in Management Consulting and training, I’ve long had a passion for music—listening, performing, recording, and so on.  About 10 years ago, I came upon and took advantage of Rock ‘n’ Roll Fantasy Camp.  It’s a cliché to say something […]

By |November 17th, 2015|Business Relationship Management, Performing Arts|0 Comments

Business Relationship Management with Boxing Gloves!

I love teaching the Business Relationship Management Professional® (BRMP®) course! They say that the best way to learn is to teach, and I always learn from my course participants.

I was teaching a course last week and went through my usual routine of asking the participants what metaphors they thought come to mind when they think […]

By |March 3rd, 2015|Business Relationship Management|6 Comments

Business Relationship Manager Titles–Does Size Matter?

Once again, I received an interesting question from a reader that prompted a post. Here’s the question:
My BRM organization is going through leveling and restructuring. I have several BRM’s reporting to me and am working with very senior business executives with billion dollar business units. My peers in the IT organization have Vice President titles […]

By |January 20th, 2015|Business Relationship Management, IT Management|0 Comments

A World Gone Social, by Ted Coiné and Mark Babbitt: Book Review

I’d selected several books to take with me on a recent family vacation at the Florida Gulf coast. I was frankly skeptical about A World Gone Social, by Ted Coiné and Mark Babbitt, published by Amacom.  The social media domain is vast and I was doubtful that any book could really do justice to the […]

How Do You Optimize IT Capabilities for Business Value?

In their groundbreaking book, The Discipline of Market Leaders, published in 1997, co-authors Michael Treacy and Fred Wiersema argued that companies that have taken leadership positions in their industries have typically done so by focusing their strategy on one of three value disciplines, and optimizing their business operating models accordingly. They don’t ignore the other […]

Digital Business and the Fate of the IT Organization

InformationWeek just published an excellent article titled “Goodbye IT, Hello Digital Business.” The article presents a compelling case for “Digital Business” as a lens into what the more information and IT-savvy companies are doing. It presents some good case studies from Digital Business leaders in the retail industry. It also presents some interesting statistics on […]

Motivation and Engagement – Why It's Often Lacking in IT Organizations and How to Increase It!

A couple of years ago, I came across a remarkable presentation by author Daniel Pink, and featured it in my blog post, “So You Think You Understand How To Motivate People!” It’s always been a popular post (and a great example of animation as a way to present ideas.)  I recently got around to reading […]

By |March 19th, 2013|Change Management, IT Management, Reading Suggestions|1 Comment

Driving Business-IT Convergence – The Evolving Role of the Business Relationship Manager (Part 1 of 2)

I’m seeing a surge of interest in the emerging role of the Business Relationship Manager (BRM) as a key position that sits between a shared services organization (most frequently IT) and its business partner.  This is an internal role that should not be confused with the similarly titled externally-facing role common in banks and financial […]

By |February 4th, 2013|IT Management, IT Maturity, Next Generation IT|8 Comments

Does Cloud+Consumerization Doom the Federated IT Operating Model?

The Federated IT Operating Model is Under Threat!
Today, most organizations employ some sort of Federated IT Operating Model.  Wikipedia defines a federation as:
…characterized by a union of partially self-governing states or regions united by a central (federal) government. In a federation, the self-governing status of the component states, as well as the division of power […]