I come across a whole heap (yes, that’s a technical term!) of “role confusion” in my consulting and training work. And it’s an insidious issue. Lack of role clarity leads to errors, miscommunication, redundancy, noise and wasted effort. It creates frustration, confusion, and, for a provider such as an IT organization, it leads to a […]
My previous post introduced the topic of IT Organizational Clarity, discussed common symptoms arising from a lack of Organizational Clarity, and suggested two dimensions through which clarity can be assessed and improved:
Bounding scope by defining “IT Capabilities” at an appropriate level of granularity. (Units of analysis).
Defining meaningful and assessable characteristics for IT Capabilities. (Means of […]
First off, let me make myself clear. I firmly believe that Cloud Computing, in its various forms, is real, absolutely inevitable and will completely revolutionize the form and role of the IT Organization. Some readers will look at that sentence and laugh – it’s like saying “day will pass into night.” Obvious, beyond dispute, devoid […]
As a US taxpayer, Information Technology professional, and one who feels that healthcare spending is waaaay too high and increasing too rapidly, I have high hopes for the latest push on healthcare IT. High hopes, but, frankly, tempered expectations!
Process Literacy and Automation
Marketplace business competition is a wonderful thing. It forces operational excellence – to beat […]