business-IT convergence

How CIOs can make Business Relationship Management (BRM) work

See CIO.com Movers and Shakers Vaughan Merlyn interview.

Book Review – Be The Business: CIOs in the New Era of IT

I reviewed Martha Heller’s last book, The CIO Paradox: Battling the Contradictions of IT Leadership back in October 2012, because I thought it was an important book for my typical blog readership, the IT community. When Martha invited me to review her new book, I jumped at the opportunity because:

I respect Martha’s perspective—she is both an IT executive […]

The Value of Business Relationship Management? A 3-Fold Increase in IT Effectiveness!

Highly respected McKinsey & Company has just published a ground breaking research report entitled, “Partnering to shape the future—IT’s new imperative.” The opening statement powerfully expresses the raison d’être for Business Relationship Management:
“When IT acts as a partner to the business, rather than as a technology consultant or supplier of IT services, the benefits are striking. […]

By |May 17th, 2016|Business Relationship Management|Comments Off on The Value of Business Relationship Management? A 3-Fold Increase in IT Effectiveness!

Business Relationship Managers—Broaden Your Influence, Not Your Team!

How many BRMs do you need? It's not about the number, it's about their influence and reach.

By |April 19th, 2016|Business Relationship Management|Comments Off on Business Relationship Managers—Broaden Your Influence, Not Your Team!

Exciting News: Announcing a 1-Day BRM Training Session, Charlotte, NC on April 15, 2016!

I’m very excited to announce a one-day BRM training session in Charlotte, NC on Friday, April 15, 2016! This will follow the 2016 BRMConnect conference in Charlotte—the world’s second such event. BRMConnect runs from Tuesday, April 12 to Thursday, April 14!

I am also proud to be giving a keynote presentation at that conference.

The training session is intended […]

By |April 1st, 2016|Business Relationship Management, IT Management, Next Generation IT|Comments Off on Exciting News: Announcing a 1-Day BRM Training Session, Charlotte, NC on April 15, 2016!

Inaugural CBRM Class Sold Out!

With apologies to anyone interested in participating in the inaugural Certified Business Relationship Management® (CBRM®) class, it is full, and I am closing registration. This course was announced on December 8th, 2015, and will be held in Roswell, GA, from May 23-26, 2016.

We decided early on to limit class size to 15 participants in order […]

By |February 16th, 2016|Business Relationship Management|Comments Off on Inaugural CBRM Class Sold Out!

What Is Business-IT Convergence? How Do You Create a Converged Operating Model?

I was introduced to the phenomenon of Business-IT Convergence in the late 1980’s by one of the world’s leading IT thinkers and teachers—Professor James Cash, then Professor and Senior Associate Dean at Harvard Business School. I had just delivered a presentation about Business-IT Alignment to an audience of CIOs. The presentation was well received, and […]

By |September 22nd, 2015|Business Relationship Management, IT Management, Key Frameworks, Next Generation IT|Comments Off on What Is Business-IT Convergence? How Do You Create a Converged Operating Model?

Who’s Taking Care of Organizational Change Management?

Where are all the Organizational Change experts?
I’ve worked with many companies over the last 45 years or so who were trying to improve business performance by implementing IT-enabled change (or, more precisely, by implementing business process change enabled by IT). I’ve also worked with IT organizations who were trying to improve their performance by deploying […]

By |September 1st, 2015|Business Relationship Management, Change Management|Comments Off on Who’s Taking Care of Organizational Change Management?

Business Relationship Management is a Contact Sport!

I sometimes find my Business Relationship Management (BRM) trainees, coaching and consulting clients assume that BRM is a somewhat passive role, lacking in accountability and without ‘sharp teeth’. This perception is badly mistaken and can be harmful to the successful deployment of the BRM role.
Putting on the Boxing Gloves
Among my most popular posts this year […]

By |June 23rd, 2015|Business Relationship Management, IT Management|0 Comments

Shadow IT: Friend or Foe?

Every now and again, I see articles, posts and comments about “Shadow IT”, nearly always cast as a negative phenomenon–something to be avoided, challenged, even eliminated. As an example, Information Week recently published an article entitled “Shadow IT: 8 Ways to Cope.” While all the suggested ‘coping mechanisms’ make sense, I’m always concerned that Shadow […]