How CIOs can make Business Relationship Management (BRM) work

See CIO.com Movers and Shakers Vaughan Merlyn interview.

Book Review – Be The Business: CIOs in the New Era of IT

I reviewed Martha Heller’s last book, The CIO Paradox: Battling the Contradictions of IT Leadership back in October 2012, because I thought it was an important book for my typical blog readership, the IT community. When Martha invited me to review her new book, I jumped at the opportunity because:

I respect Martha’s perspective—she is both an IT executive […]

Exciting News: Announcing a 1-Day BRM Training Session, Charlotte, NC on April 15, 2016!

I’m very excited to announce a one-day BRM training session in Charlotte, NC on Friday, April 15, 2016! This will follow the 2016 BRMConnect conference in Charlotte—the world’s second such event. BRMConnect runs from Tuesday, April 12 to Thursday, April 14!

I am also proud to be giving a keynote presentation at that conference.

The training session is intended […]

By |April 1st, 2016|Business Relationship Management, IT Management, Next Generation IT|Comments Off on Exciting News: Announcing a 1-Day BRM Training Session, Charlotte, NC on April 15, 2016!

What Is Business-IT Convergence? How Do You Create a Converged Operating Model?

I was introduced to the phenomenon of Business-IT Convergence in the late 1980’s by one of the world’s leading IT thinkers and teachers—Professor James Cash, then Professor and Senior Associate Dean at Harvard Business School. I had just delivered a presentation about Business-IT Alignment to an audience of CIOs. The presentation was well received, and […]

By |September 22nd, 2015|Business Relationship Management, IT Management, Key Frameworks, Next Generation IT|Comments Off on What Is Business-IT Convergence? How Do You Create a Converged Operating Model?

Shadow IT: Friend or Foe?

Every now and again, I see articles, posts and comments about “Shadow IT”, nearly always cast as a negative phenomenon–something to be avoided, challenged, even eliminated. As an example, Information Week recently published an article entitled “Shadow IT: 8 Ways to Cope.” While all the suggested ‘coping mechanisms’ make sense, I’m always concerned that Shadow […]

Fostering Business-IT Convergence – Business Relationship Manager as a Synchronicity Coach

The more I teach, the more I learn!  Last week I wrote about the boxing metaphor for Business Relationship Management–a metaphor that surfaced during a recent onsite Business Relationship Management Professional® (BRMP®) certification course I was teaching. This week, a new and surprising metaphor surfaced in my online version of the course–that of Synchronicity Coach.
Learning […]

By |March 11th, 2015|IT Management, Next Generation IT|3 Comments

Scrum: Twice the Work in Half the Time–Really? Part 2

This is Part 2 of a 2-part post.

In Part 1 I provided some context for my post inspired by the book “Scrum: The Art of Doing Twice the Work in Half the Time” by Jeff Sutherland, including a disclaimer on why you might not like this book. If you are experienced in Scrum methods, please […]

Scrum: Twice the Work in Half the Time–Really? Part 1

This post was inspired by my recent read of the book, “Scrum: The Art of Doing Twice the Work in Half the […]

IT-Enabled Business Innovation: A Missing Link?

Information technology is enabling business innovation through new types of product and service, transformed business models and improved lives for customers, consumers, shareholders, employees and citizens.

For example, when Sam Walton famously recognized the competitive advantage Walmart could gain by ‘turning inventory to information’ he was experiencing (and then acting upon) an insight that would […]

How Do You Optimize IT Capabilities for Business Value?

In their groundbreaking book, The Discipline of Market Leaders, published in 1997, co-authors Michael Treacy and Fred Wiersema argued that companies that have taken leadership positions in their industries have typically done so by focusing their strategy on one of three value disciplines, and optimizing their business operating models accordingly. They don’t ignore the other […]