The management of the Information Services Organization – the formal organization charged with managing IT assets and capabilities
Announcing the Inaugural Instructor-Led On-line Business Relationship Management Professional Course
I am very excited to announce that I will be teaching the upcoming inaugural Business Relationship Management Professional™ (BRMP™) training and certification program on 3 days over a 3-week period, starting September 9, 2013 and continuing on September 16 and September 23.
This course is intended for the entry-level to intermediate Business Relationship Manager, with the […]
I’m often asked to review new books – I usually decline. There’s a couple of reasons why I stay away from book reviews:
It’s just not what my blog is about – there are many sites that do a great job reviewing books, and I love the “wisdom of the crowd” effect you get from customer […]
I recently received this question from a reader:
We are evaluating a strategy to centralize IT and implement Business Relationship Management (BRM) roles as part of the centralization. Where do you typically see the BRM’s reporting into in a centralized IT organization? Should they report directly in to the CIO, or can they be effective a […]
This will be the first in a series of posts about assessing the “goodness” of IT capabilities, both in terms of your current state (how good your IT capabilities are) and ‘desired’ state (how good they need to be). We will get into the dimensions of ‘goodness’ as well as assessment methods.
I’ve been designing and […]
I’ve been deeply into understanding and developing the role of Business Relationship Manager (BRM) since the early 1990’s when, as a Partner at Ernst & Young’s Center for Business Innovation, I began researching what was then an emerging role. Since then, I’ve continued research into this important role, led many consulting engagements helping companies implement […]
COBIT is described by its creators, ISACA, as a “Framework for IT Governance and Control.” Celebrating it’s 15-year anniversary, COBIT provides an excellent framework for helping bring IT under control. In ISACA’s own words:
COBIT is an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues and […]