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Is Business-IT Alignment Still An Issue?

I was posting on this topic more than 5 years ago (for a selection of posts on this see here) and would never have dreamed of returning to it if it had not been for a flurry of responses to a conversation someone started on a LinkedIn group.  The conversation began with this question:
What can […]

By |January 7th, 2014|IT Management|10 Comments

From Business-IT Alignment to Business-IT Convergence

I’ve posted before on the emergent confluence between business and IT.  I’ve also discussed the shift from Business-IT Alignment to Business-IT Convergence as an aspect of increasing business and IT maturity.  I’ve noted (Goodbye, Shadow IT – Hello, Shadow IT) that ‘Shadow IT’, often viewed as a problem to be solved might be more appropriately […]

Business-IT Alignment – The Relationship Dimension

Much has been written about “Business-IT Alignment” over the years.  Alignment can refer to Strategy – the degree to which IT strategy and business strategy are aligned.  (This, of course, is both ‘old news’ and yet often not the case in practice.  And there’s one school of thought that says there’s no such thing as […]

By |April 26th, 2010|Demand Maturity, IT Management, IT Maturity|0 Comments

Business-IT Alignment As Simple Rules

Back in 2001, Kathleen M. Eisenhardt and Donald N. Sull published a Harvard Business Review paper called “Strategy as Simple Rules.”   This was a great paper that spoke to the need for a few straightforward, hard-and-fast rules that
define direction without confining it.  It resonated strongly with my colleagues and I as the term “simple rule” […]

What Is Business-IT Convergence? How Do You Create a Converged Operating Model?

I was introduced to the phenomenon of Business-IT Convergence in the late 1980’s by one of the world’s leading IT thinkers and teachers—Professor James Cash, then Professor and Senior Associate Dean at Harvard Business School. I had just delivered a presentation about Business-IT Alignment to an audience of CIOs. The presentation was well received, and […]

By |September 22nd, 2015|Business Relationship Management, IT Management, Key Frameworks, Next Generation IT|Comments Off on What Is Business-IT Convergence? How Do You Create a Converged Operating Model?

Fostering Business-IT Convergence – Business Relationship Manager as a Synchronicity Coach

The more I teach, the more I learn!  Last week I wrote about the boxing metaphor for Business Relationship Management–a metaphor that surfaced during a recent onsite Business Relationship Management Professional® (BRMP®) certification course I was teaching. This week, a new and surprising metaphor surfaced in my online version of the course–that of Synchronicity Coach.
Learning […]

By |March 11th, 2015|IT Management, Next Generation IT|3 Comments

The Disciplines of Business-IT Engagement

Engagement is a term often used when discussing the relationship between an IT organization and the business units it serves. It’s interesting (and amusing!) to look at the many meanings ascribed to the verb, “engage” (from Dictionary.com). Most of these apply quite well to the context of business-IT engagement:

Attract and hold by influence or power
Interlock […]

Driving Business-IT Convergence – The Evolving Role of the Business Relationship Manager (Part 2 of 2)

In Part 1 of this 2-part series I defined the BRM role – with the caveat that it is by no means standardized.  In fact, as far as IT Service Management standards such as ITIL® and ISO/IEC 20000 are formalizing the existence of the Business Relationship Manager (BRM) role and corresponding process as a new […]

Driving Business-IT Convergence – The Evolving Role of the Business Relationship Manager (Part 1 of 2)

I’m seeing a surge of interest in the emerging role of the Business Relationship Manager (BRM) as a key position that sits between a shared services organization (most frequently IT) and its business partner.  This is an internal role that should not be confused with the similarly titled externally-facing role common in banks and financial […]

By |February 4th, 2013|IT Management, IT Maturity, Next Generation IT|8 Comments

What's Really Meant By Business-IT Engagement and How Do You Achieve It?

This is another post triggered by a reader’s question emailed to me.  Here’s his question (some details have been omitted to preserve anonymity).
I was searching for information around Business-IT engagement but have yet to really come across anything with substance.  I’m looking to better connect with the business unit managers to formulate an IT strategy. The […]