How many BRMs do you need? It's not about the number, it's about their influence and reach.
I’m very excited to announce a one-day BRM training session in Charlotte, NC on Friday, April 15, 2016! This will follow the 2016 BRMConnect conference in Charlotte—the world’s second such event. BRMConnect runs from Tuesday, April 12 to Thursday, April 14!
I am also proud to be giving a keynote presentation at that conference.
The training session is intended […]
I was recently reading some “brochureware” from a prominent IT consulting firm that defined Business Demand Management as “managing business requests.” This is a travesty! It implies a low level of relationship maturity, what BRMI would define as “Order Taking”, which is Level 2 on a 5-Level Business Relationship Maturity scale, where Level 1 is […]
With apologies to anyone interested in participating in the inaugural Certified Business Relationship Management® (CBRM®) class, it is full, and I am closing registration. This course was announced on December 8th, 2015, and will be held in Roswell, GA, from May 23-26, 2016.
We decided early on to limit class size to 15 participants in order […]
Process is good, but…
To be clear—I’m a big believer in process discipline! The importance of and evidence for strong process discipline is all around us! I was on an airplane this weekend and happened to peek into the cockpit while boarding. The pilot and co-pilot were going through their pre-flight checklist. It was comforting to […]
I am extremely pleased and proud to announce the inaugural Certified Business Relationship Manager® (CBRM®) course! This first-of-its-kind event will be held in Atlanta, Georgia, USA from May 23-26, 2016.
I have been lead developer of the CBRM® training and exams, an effort that will have taken over a year of intense effort by myself […]
I posted a while back about leadership lessons from the performing arts. Aside from my career in Management Consulting and training, I’ve long had a passion for music—listening, performing, recording, and so on. About 10 years ago, I came upon and took advantage of Rock ‘n’ Roll Fantasy Camp. It’s a cliché to say something […]
I was introduced to the phenomenon of Business-IT Convergence in the late 1980’s by one of the world’s leading IT thinkers and teachers—Professor James Cash, then Professor and Senior Associate Dean at Harvard Business School. I had just delivered a presentation about Business-IT Alignment to an audience of CIOs. The presentation was well received, and […]
Where are all the Organizational Change experts?
I’ve worked with many companies over the last 45 years or so who were trying to improve business performance by implementing IT-enabled change (or, more precisely, by implementing business process change enabled by IT). I’ve also worked with IT organizations who were trying to improve their performance by deploying […]
IT Organizations are complex organisms that have to deal with rapidly changing, complicated subjects. Such environments are fascinating places for organizational archaeologists and anthropologists to study, revealing layer upon layer of legacy architectures, organizing structures, artifacts and sub-cultures. While the technologies we manage change quickly, the methods and structures we use to manage them take […]