My last 15 months has been incredibly busy, almost totally focussed on leading the team that developed the Business Relationship Management Institute’s Certificate of Business Relationship Management® (CBRM®) training and certification program. The key milestone in this journey was the inaugural class held last month. I’ve been meaning to write a post on my perspectives […]
A quick, non-technical review of the Samsung S7 Edge and Gear VR.
How many BRMs do you need? It's not about the number, it's about their influence and reach.
I’m very excited to announce a one-day BRM training session in Charlotte, NC on Friday, April 15, 2016! This will follow the 2016 BRMConnect conference in Charlotte—the world’s second such event. BRMConnect runs from Tuesday, April 12 to Thursday, April 14!
I am also proud to be giving a keynote presentation at that conference.
The training session is intended […]
I was recently reading some “brochureware” from a prominent IT consulting firm that defined Business Demand Management as “managing business requests.” This is a travesty! It implies a low level of relationship maturity, what BRMI would define as “Order Taking”, which is Level 2 on a 5-Level Business Relationship Maturity scale, where Level 1 is […]
With apologies to anyone interested in participating in the inaugural Certified Business Relationship Management® (CBRM®) class, it is full, and I am closing registration. This course was announced on December 8th, 2015, and will be held in Roswell, GA, from May 23-26, 2016.
We decided early on to limit class size to 15 participants in order […]
Process is good, but…
To be clear—I’m a big believer in process discipline! The importance of and evidence for strong process discipline is all around us! I was on an airplane this weekend and happened to peek into the cockpit while boarding. The pilot and co-pilot were going through their pre-flight checklist. It was comforting to […]
I am extremely pleased and proud to announce the inaugural Certified Business Relationship Manager® (CBRM®) course! This first-of-its-kind event will be held in Atlanta, Georgia, USA from May 23-26, 2016.
I have been lead developer of the CBRM® training and exams, an effort that will have taken over a year of intense effort by myself […]
I posted a while back about leadership lessons from the performing arts. Aside from my career in Management Consulting and training, I’ve long had a passion for music—listening, performing, recording, and so on. About 10 years ago, I came upon and took advantage of Rock ‘n’ Roll Fantasy Camp. It’s a cliché to say something […]