Learn from the Master!

Vaughan Merlyn has been helping organizations and individuals develop Business Relationship Management capabilities for over 22 years. As a co-founder of Business Relationship Management Institute (BRMI), Vaughan was the primary author of the BRM Interactive Body of Knowledge—a resource valued by BRMI members around the globe. In May, 2015, Vaughan received the world’s first BRMI Fellow of the Institute Award for his contributions to the Business Relationship Management discipline, global BRM community, and the Institute.

Business Relationship Management Professional®

Three-day course for the entry-level to intermediate qualification and BRMP® certification. This course is designed to provide a solid baseline level of knowledge. BRMP® certification is an entry requirement for the CBRM®practitioner qualification. To view the course catalog or to register, please click here.

Certified Business Relationship Manager®

A four-day Practitioner certification course for the intermediate-to-advanced Business Relationship Manager who already holds the BRMP® certification. This course is focused on strategic business relationship management and how to improve business value realization from Provider capabilities and assets. CBRM® training is instructor-led in a classroom setting. To view the course catalog or to register, please click here.

Introduction to Business Relationship Management

A one-day overview of the role and its key disciplines and techniques.

Welcome to The Merlyn Group!

We help organizations increase the business value they realize from Information Technology (IT) investments and capabilities.

We offer
  • Training and coaching services for developing the Business Relationship Management role and organizational capability.
  • Assessment services to baseline your capabilities and pinpoint improvement opportunities.
  • Advisory services for Organization and Operating Model design and implementation.

Our Principals have been helping companies improve IT capabilities for over 30 years. Read on to learn how.


We consult extensively with organizations wishing to elevate the value they realize from IT capabilities and investments. We have deep knowledge and experience with business-IT strategy formulation and IT Operating Model optimization.

We provide
Robust and actionable Capability Assessment services to help you identify gaps and formulate improvement strategies.
IT Operating Model design, deployment and transformation consulting and coaching services to point you to the best possible improvement path—and help you stay on that path.
Knowledge Management consulting services to help you get more out of your organizational knowledge—and establish a knowledge sharing culture that drives up organizational performance and IT staff engagement.

Business Relationship Management Professional® and BRMP® are registered trademarks of Business Relationship Management Institute.